Privacy Policy Statement
Learn more about how we collect, use, and protect your personal information as you explore our SEO services in South Africa. Your privacy rights are respected at every step.
Information We Collect
We collect data to improve our site’s performance, offer accurate consultations, and maintain high standards of service.
- Details you share through our contact form or inquiry processes, such as name, email, and phone number.
- Usage information including IP address, browser type, device information, and logs for site analytics and troubleshooting.
- Cookies and similar technologies to remember preferences and monitor website usage patterns.
- Correspondence or feedback shared via support, proposals, or consultation requests.
How Your Data Is Used
Data collected is used to personalize services and continuously enhance your experience with our consultancy.
- Process and respond to your contact form inquiries or support requests efficiently.
- Analyze site usage patterns to improve our SEO strategy and inform content planning.
- Customize communications or reports according to your stated interests or project goals.
- Maintain security and compliance with all relevant South African data regulations.
Your Data Rights and Legal Basis
We treat your personal information lawfully and transparently under applicable South African privacy laws.
Our processing relies on your explicit consent (when submitting forms), legal obligations, and our business’s contractual interests in providing professional SEO services.
Data Sharing
We only share information when it’s necessary for service delivery, legal compliance, or security.
- With trusted service providers, such as analytics and hosting platforms, solely to support technical and operational delivery.
- Where required by law or to comply with government authorities operating within South Africa.
- To protect our consultancy, clients, or the public in the event of suspected fraudulent or malicious activity.
Data Security
Your information is secured using industry-standard protections, including encryption, firewalls, and access restrictions. While every effort is made to protect your data, no online method is entirely without risk, so please contact us if you have any specific concerns.
Your Rights
South African law ensures you remain in control of your personal data, with several rights outlined below.
- Request a copy of the personal data we hold about you at any time.
- Ask for corrections or updates to inaccurate information within our systems.
- Withdraw your consent or object to certain types of processing where legally permitted.
- Request deletion of your personal information unless otherwise mandated by law to retain it.
Cookies and Tracking
Our website uses cookies to analyze visitor behavior, remember your settings, and improve our service. You may manage preferences via your browser or disable cookies at any time.
Cookie Policy Cookie Policy
Contact Us
For any questions about this policy, your personal data, or your privacy rights in South Africa, you can reach our team directly.
Email Address: content@threadsandlinen.com
Phone Number: +27532723662
Office Address: Pharos House, 18 The Boulevard, Westville, Durban 3629 South Africa
Policy Changes and Updates
This policy may be updated as our services evolve or in response to regulatory requirements. Please check this page for the latest updates.
Last Updated: March 4, 2026